Subject: Info-Mac Digest V15 #131
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--Info-Mac-Digest

Info-Mac Digest             Mon, 30 Jun 97       Volume 15 : Issue 131

Today's Topics:

      [A, revisited] audio -> AIFF (or CD -> CD-R)
      assigning an IP address to a printer
      canon printer
      Connecting two Macs
      e-mail frustration
      LaserWriter LS problem
      Mac Microphones....
      Monitor Diagnostic Software
      monitor for Centris
      OS7.6.1 from my PB550c Doesn't Move from Wakeup!(Re-send)
      Pesky 1,010 error
      problem with emailer 1.1v3
      Problems with Valuefax
      RE Unimplemented trap
      Re: P 6400/Express Modem Woes
      repairing a NuDesign CD-ROM
      S.O.S: GlobalVillage 33.6 not 'Selected'by Mac
      street atlas usa multiplies desktop printers
      two printers/one computer
      Type 11 errors
      Very Slow IIcx Boot

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------------------------------

Date: 27 Jun 1997 14:01:23 -0700
From: Victor Eijkhout <eijkhout@math.ucla.edu>
Subject: [A, revisited] audio -> AIFF (or CD -> CD-R)

After my last msg about tracing glitches in AIFF files to a
slow Apple 300 2X CD rom player, I received an email msg
that it was not actually the speed, but the insufficient
buffer space that was the problem.

(In addition to audible glitches appearing, the Toast Extractor reported
buffer underruns, so that sounds right.)

My correspondent informs me that the FWB CD-rom Toolkit
will allocate RAM for a larger CD-Rom buffer, and that with
this my problem ought to go away. I have not confirmed this;
my current setup (use the CD-R first to read, then to write)
works reliably. 

PS I have the APS $500 unit. This is about as cheap as I've
seen CD-Rs, and so far I'm totally happy with it. Apart from
the price there is nothing cheap about this unit. 2X writing
works just dandy.

Victor.

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: assigning an IP address to a printer

At 9:55 AM -0700 6/25/97, David L. Hirschberg wrote:
>Hello,
>
>We have a Apple laserwriter 640/12 that is connected to ethernet.  I
>noticed in the set up menu of the utilities program that there is an option
>for giving the laser printer it's own IP address.  What are the advantages
>of doing this?
>
>We have another lab in Israel and it would be nice if they could print
>directly to out printer here.  How would they do that.  If a postscript
>file was sent to Ourlaserprinter@our.ip.address would it work?  Are there
>chooser print drivers that can send a file to a IP address?
>
>-David
>daneel@stanford.edu

David,
This isn't a steel-clad answer, but:
The advantage of assigning an IP address to it is not clear to me in a
Mac-only environment.

To use it from afar, however, both networks would have to be at least
temporarily joined for this to occur, and is usually achieved in the
corporate circle with leased lines &/or constant frame relay connections.
(translates to: expensive network connections)
And I cannot imagine a method to send documents via "postscript file was
sent to Ourprinter@our.ip.address".
And a chooser printer driver that can send a document to an IP address, but
I'd imagine not.

Now, if they were to spool those postscript files to disk (using the
appropriate PPD, mind you), then compress them and attach them to email (to
you), then you could either;
1-Download them manually to your printer, and out they come
2-(assuming they made the journey OK)-simply decompress them, drop them
into your desktop printer que, and out they come.

Holleran Greenburger
holleran@penguin-works.com

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: canon printer

>I have a canon bubble-jet printer (BJ-100) that I would like to connect to
>a Mac. Anyone know if there is software available that would enable me to
>do this?  Also a cable to connect it?
>Charles Stang

You would require a cable and software combo called PowerPrint, about $120,
in order to connect and use that PC printer on a Mac.

Holleran Greenburger
holleran@penguin-works.com

------------------------------

Date: Fri, 27 Jun 1997 08:15:42 -0400
From: entropy@io.com (Kiran Wagle)
Subject: Connecting two Macs

I have a Quadra 630 with a dead SCSI controller, and instead of upgrading
it I got a new Performa 6360.  Now I have to get them talking with each
other.

I seem to remember Farallon selling a PhoneNet starter kit with a cable
and two connectors.  Do I need such a thing, or can I simply use a printer
cable to connect the two machines?  Assuming this is possible, do I need
to do anything other than plug them in and turn File Sharing on?

What's the status of the P6360 and Rhapsody?  And what can I do with a Mac
that has no SCSI and can't be turned into an aquarium?

Thanks.

~ Kiran

------------------------------

Date: Sun, 29 Jun 1997 07:24:36 -0400
From: Keith E Gatling <kgatling@ican.net>
Subject: e-mail frustration

Well, since I haven't seen *this* solution mentioned, yet, I'll tell you what
a friend of mine does when she checks her mail at the office and wants to be
able to see the same message at home...

   she forwards it to herself, and doesn't check the mail again until she
   gets home.

That should work for just about any email system.

keg

* mailto://kgatling@ican.net         http://www.rochester.ican.net/~kgatling *

------------------------------

Date: Sun, 29 Jun 1997 12:08:39 -0500
From: Lawrence Rugolo <artxe@showme.missouri.edu>
Subject: LaserWriter LS problem

I'd appreciate any advice on this problem:

I have a Personal LaserWriter LS which does not
start up properly. When it is switched on, the
green ready light comes on immediately and is
steady, i.e., it doesn't blink.  Before, when
the printer was turned on, the middle orange
light would come on first, blink for a few
seconds, and then the green light would come
on, blink for a few seconds and then become
steady, indicating it was ready to print.

The funny thing is that the printer still works,
even though the startup procedure is altered,
except that it won't print envelopes now, only
flat sheets of paper and 8 1/2 x ll inch labels
(a heavier stock).

Another thing: while printing, an ominous
clicking sound comes from the front corner of
the printer where the indicator lights are
located. Does anyone know what this all means?

TIA -- Larry

------------------------------

Date: Sat, 28 Jun 1997 14:30:03 -0400
From: Pat.Ellis@champlaincollege.qc.ca (ellis@champlaincollege.qc.ca)
Subject: Mac Microphones....

>I have a small round microphone that worked with my LCIII.
>I recently bought a PowerCenter 166, which requires a "Plaintalk"
>microphone.
>
>Can I use my old microphone with the PowerCenter? (I'd rather find out
>BEFORE I plug it in and possibly fry something...)
>
>If this doesn't work, does anyone out there know of a cheap source for a
>Plaintalk microphone?
>
>Thanks, Frank
>
>frankr@mdli.com
>

	You will not fry anything by plugging in the old microphone - it
just won't work.  There is an extension however called the Sound
Amplification Extension that is suppose to allow you to use regular (no
pre-amp) microphones with the Plaintalk based Mic Input.  Once installed
and loaded, you access the Amplification option through the Sound control
Panel.

	I believe the extension can be found at the Apple Archives (I think
that's where I saw it).  I haven't tried it myself but would assume Apple
did.

	Pat Ellis

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: Monitor Diagnostic Software

>Does anyone know of a program used to diagnose monitor problems?

In a limited fashion, yes. 'Apple Display Utility' is great for use with
Apple displays, and I've used it to help find 'focus-deficient' areas of
other-branded displays.
What sort of problems are you having?

Holleran Greenburger
holleran@penguin-works.com

------------------------------

Date: Fri, 27 Jun 1997 08:52:05 -0800
From: Harriet Lord <HLord@CSUPomona.edu>
Subject: monitor for Centris

I am planning to buy a 17" monitor for my Centris 610. I will probably buy
a non-Apple monitor, and would like to know if you have any advice/warnings
about compatibility. Is there anything that I should particularly avoid?

Thanks in advance.
Harriet Lord
hlord@csupomona.edu

------------------------------

Date: Fri, 27 Jun 1997 10:10:12 +0900
From: tomyt@mb.infoweb.or.jp (Tomoyuki "Tomy" Tamura)
Subject: OS7.6.1 from my PB550c Doesn't Move from Wakeup!(Re-send)

Hi Everyone,

Last week I upgraded my PowerBook 550c(with 68040 processor, 20MB/RAM + 750M
B HDD) from OS 7.5.3 to OS 7.6.1.

Before installing, I formatted the HDD completely. Then, when I wake up my P
B, either of the followings happens.

1. Wake up without problem.
2. Wake up, cursor moves correctly, but nothing happens.
3. Wake up, but freezing.

1. is OK, of course, but I frequently face problem on 2. and 3. above.

It seems to me that I have not installed "special" Control Panels and Extens
ions; I use FreePPP ver. 2.5v3 to connect Internet, and I also use Kaleidosc
ope, of which all of them had been working fine before.

Please give me a hand to help me please.

Regards - Tomy

------------------------------

Date: Fri, 27 Jun 1997 17:06:18 +1000
From: jhaywood@laurel.ocs.mq.edu.au (John Haywood)
Subject: Pesky 1,010 error

Greetings, list! Macus mortuari te salutat (or something to that effect)

Seems that a shared library is causing Type 1,010 errors (I looked it up
and it said "BadShLib") whenever I do anything involving Chooser (?)
operations. Let me give some examples:

I can mount a shared volume over the network using an alias, but if I
access the Chooser, it quits quite often with the 1010 error.

I try to access a printer via the Chooser-again quite often the ol' 1010
comes up...

I even dare to touch the FaxWriter or ModemStatus of my Delrina FaxPro
software, and, you guessed it; 1010 comes up. Even if the ModemStatus is
called by its own FaxPro software, it dies a 1010 deaths - ho-hum

Now, I run into this problem when accessing these things on *all* my
Macs, viz:

PowerPC 7200/120
PowerWave 604/132
PowerBook 5300

All running 7.5.5 with Finder memory bumped up (try getting 7.6.1 down
here in Apple wasteland Oz...). Extensions on or off-doesn't seem to
make a difference-even after a clean install.

Any ideas or even sites to search for info on these ever-proliferating
little Shared Libraries would be most welcome- it reminds me of the days
when you couldn't figure out what each INIT was supposed to be doing -
same problem, different names (grumble, grumble)

I am VTIA
cheers
-- 
John Haywood
Macquarie University, Sydney

------------------------------

Date: Fri, 27 Jun 1997 20:16:40 +0200
From: Thomas Peitzmann at IKP Muenster <peitzmann@ikp.uni-muenster.de>
Subject: problem with emailer 1.1v3

Hi out there!

I have recently encoutered a problem with using Claris Emailer (1.1v3) on
my Powerbook 5300cs. I'm using an internet smtp/pop account on a DEC VAX/VMS
system and connect via a Global Village PowerPort Platinum Pro PC Card directly
to Ethernet. Everything was working fine until yesterday.
Then I had a crash of Emailer because my disk was filling up during getting
the email from the mail server. After that I have not been able to use Emailer
again. All the other TCP/IP programs work fine, but Emailer gives the
message:
Execution of Schedule �Connect Now� at Fre, 27. Jun 1997 20:17:41 Uhr
Connecting To Internet using Account �IKP�
   Checking for mail
   ** Couldn�t complete the last command because a network stream error

   occurred.

I have tried to reboot, initialize the PC card, take it out and back in, and
also deleted the Emailer prefs file.

Does anybody have a clue what's happening here?

Thanks in advance,

Thomas
---------------------------------------
Thomas Peitzmann
University of Muenster, Germany

------------------------------

Date: Sun, 29 Jun 1997 16:02:58 +1000
From: Bob Lyon <boblyon@ozemail.com.au>
Subject: Problems with Valuefax

I recently downloaded a copy of Valuefax.
> 
> While I have been able to send faxes, I can't receive any - it looks as
> if the modem resets itself before any data can get through to my modem.
> 
> My modem type is a Banksia MyFastModem 28.8 V34 - I've installed the
> Class 2 version of the software as recommended.  The XON/XOFF string
> I'm using is AT&F4 - i.e. with hardware handshaking turned off.
> 
> Any suggestions?  Thanks in advance!

------------------------------

Date: Fri, 27 Jun 1997 21:25:32 +0100
From: Sak Wathanasin <sw@nan.co.uk>
Subject: RE Unimplemented trap

In Infomc digest v15 no 124, Ian.Goldby@powertech.co.uk wrote:

> >Does anybody know what kind of system error is unimplemented trap? I'm a
> >mac user, i got a Performa 630, when I try to run some software like the
> >last one I dowloaded IPhone a window with this kind of error appears.
> >Please help me. Thanks Monica

> I believe it means that the Mac tried to call a Toolbox routine (you know,
> the system routines that draw windows, operate Quicktime, listen to the
> keyboard, handle networks, and almost everything else you can think of) that
> wasn't there. This would happen if you are running an old version of the
> System Software, or don't have installed certain extensions that you need.

I didn't see the original message to which Mr Goldby responded, but the
"Unimplemented trap" is almost certainly Debugger or DebugStr. In other words,
the programmer planted a call to the debugger and you do not have Macsbug or
some other low-level debugger installed. This is either because of
forgetfulness (I did release a beta once to my client without removing the
calls to the debugger :-() or because the developer genuinely thought it was an
error condition that should never have occured. In both cases, it's a
programming error and all you can do is to report it to the developer.

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: Re: P 6400/Express Modem Woes

>Hello all,
>
>A friend of mine recently purchased a Performa 6400/180 with an internal
>Express Modem (geoport). When using the internet, she has been plagued
>with nonstop crashes and hangs. Usually, the system grinds to a
>screeching halt a few minutes after opening Netscape.
>
>I'm usuually quite good at solving problems like this, but this one has
>me banging my head against the wall. I've literally spent hours trying to
>fix this. Interestingly enough, everything works well when I de-install
>the Express Modem software and use an external modem instead. This leads
>me to the preliminary hypothesis that the Express Modem may be a
>silicon-encrusted piece of crap.
>
>System software is 7.6.1, using the latest versions of OT and OT-PPP.
>
>Has anyone been able to get their 6400 with Express Modem to maintain an
>internet connection reliably and acceptably? Am I doing something wrong?
>
>Thanks in advance for any help or advice you might be able to offer,
>
>-Joe
>
>____________________
>Joe Warmbrodt
>Net Explorer, Inc. - Online Development and Consulting
>voice: 713-521-3102 Fax: 713-520-6133

Since you seem to have confirmed that it works just fine with a different
modem, and (I assume) have re-installed the express modem sw repeatedly, I
would recommedn you reiterate these circumstances & experiments to an Apple
dealer who can replace the modem under warranty.
They'll want to prove it to themselves first, of course, but I agree that
the modem may be toast, and I work in an Apple-Authorized service center.

Holleran Greenburger
holleran@penguin-works.com

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: repairing a NuDesign CD-ROM

>I have a NuDesign 4x CD Rom drive that is stopped working.  Does anyone
>know how I connect the makers of this drive so I can send it in for
>repairs? A seach of the net turned up nothing.
>
>Thanks, David
>daneel@stanford.edu

Where did you buy it? They might know.
And wasn't that an older 'MacWarehouse' brand? (I may be wrong)

Holleran Greenburger
holleran@penguin-works.com

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: S.O.S: GlobalVillage 33.6 not 'Selected'by Mac

>I'm writing on behalf of a client: She is using a GV platimum33.6 and the
>Apple Internet Connection Kit (AICK) to connect to an ISP.  She cannot get
>the modem to initialize. She has tried most every modem choice in the AICK
>menu; we created a "new" modem using a string in the GV instructions; we
>have tried various flow control settings.  When she opens the modem control
>panel (? I think...this all happened over the phone) it says 'no modem
>selected.' leaving my opinions aside (I have had more trouble supporting
>this piece of junk Apple software -- AICK, that is), does anyone have any
>suggestions?  Is there some sort of special settings in some dedicated
>software for this modem?? I believe she is using a Perform with 7.5,
>MacTCP.
>Thanks.  Private e-mail okay.
>mark

Version 1.1 of the 'ICK' package is reportedly not compatible with 7.5,
v1.2 would be necessary, at least.
Has she properly installed the GV modem software? Nothing can use it unless
it's installed too. In the GV control panel, she has to select the port to
be sure that even the proprietary SW is finding her modem. And 'ICK's modem
control panel is yet another beast, she'll have to define the prot & type
of modem again there.

Personally, I'd strongly recommend ditching the AICK setup, and using
FreePPP v2.5v2 instead.

Holleran Greenburger

------------------------------

Date: Sat, 28 Jun 1997 02:21:01 -0500
From: "Paul M. Sheldon" <psheldon@utdallas.edu>
Subject: street atlas usa multiplies desktop printers

	7.6.1 and print2pict and street atlas usa produces a miriad of
desktop printers cluttering my desktop and with x's through them.
	What am I missing? I have to put all of them in the trash by hand.

------------------------------

Date: Sun, 29 Jun 1997 20:02:29 -0500
From: John Popowitz <jopop51@warwick.net>
Subject: two printers/one computer

What is the easiest way to connect two printers to one Macintosh?
Thanks, John Popowitz

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: Type 11 errors

>>I have a user with a PowerMac 8100/80 with 40mb RAM and two external third
>>party drives formatted with Anubis 2.54 (SCSI 4.3 compliant), running
>>system 7.5.5 who frequently gets type 11 errors. By frequently I mean once
>>every hour or even more often. They can occur when switching between
>>applications using the application menu (typically only running word 5.1,
>>Eudora 1.5.1, Netscape 3.0.1). This morning it happened in this way and
>>flagged up a Microsoft Word error. He also runs some image processing
>>software but not multi tasking due to these type 11 errors. He has
>>abandoned virtual memory as it only made matters worse.
>>
>>I have tried reinstalling a clean system, reformatting drives etc but still
>>the errors keep coming. He has similar set up at home but seldom if ever
>>gets any errors at all. The finder heap is set to 256K using finder heap
>>fix
>>
>>Is this a hardware or system software problem? Or could it be application
>>software? Could something be loose?
>>
>>Any help appreciated.
>>
>>Trevor Harris

Trevor,
I have a couple of suggestions of what to do to this mac.
I'm coming from being an Apple authorized tech who recently dealt with a
son-of-a... 8100/80AV myself.

1- Reset (Zap) the PRAM, and I don't mean once, I mean at least five times
in a row. Blast the PRAM.
Question: have the date & time been off at all?
Try to get this user to go a full day with NO, I mean NO external SCSI
devices attached. That may point the way, too.

2- If that proves ineffective, remove the internal battery (Tech alert:
Grounding strap required!!) for at least 4 hours, overnight is best. If
you're not comfortable doing this, leave it to a technician, as you do have
to touch the logic board, if not remove it to accomplish the task.
(I've done it ~without~ removing the board, but it takes nimble fingers.)
Got a voltmeter? If it registers at less than 3.6 volts, replace it.

3- No change? Remove the internal 256k cache for a day, see what happens.
It will run a little slower, but it's a good test. Better bone up on the
insides of this mac, because the cache looks just like the ROM SIMM, and if
you pull the wrong one, it won't boot at all until it's back in....

4- No change? Reseating the RAM might help, or changing thier positions in
the RAM slots. make sure you know what you're doing to approach this one,
too. Clean the contacts on all SIMMs & cache.

5- Get back to me.....

Holleran

------------------------------

Date: Sat, 28 Jun 1997 13:42:47 -0400
From: Holleran Greenburger <holleran@penguin-works.com>
Subject: Very Slow IIcx Boot

>     I have an old IIcx that takes forever to boot - over 5 minutes - The
>     prolonged period of time appears to be BEFORE the OS starts to load,
>     as if the hardware checking is taking an abnormally long time.  I
>     replaced the CMOS battery and it did not seem to help.  The problem
>     appears to be worse the first time I boot in the day.  Suggestions?
>
>     Thanks
>
>     Stan
>
>     grzybows@mskcc.org

Are you certain its RAM is good? That's one possibility.
Does it display this symptom when the internal hard disk is disconnected,
or does it spritely come up with the expected "?"?
You've done well to replace the battery, but has the PRAM been zapped?

Holleran

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